Privacy Policy

About This Policy

This Privacy Policy is an electronic document generated automatically in compliance with the Information Technology Act, 2000 and the rules framed under it. No handwritten or digital signature is needed for it to be valid and enforceable.

It is published as required under Rule 3(1) of the IT (Intermediary Guidelines) Rules, 2011, which mandates that every website clearly communicate its rules, regulations, and privacy practices to its visitors.

www.growthmandap.com (“Website” or “Platform”) is owned and operated by Mohit Parihar (“we”, “us”, “our”, or “Growth Mandap”). The terms “you” or “user” refer to any individual or organisation that visits or uses this Website and is legally capable of entering into contracts under the Indian Contract Act, 1872.

By simply browsing or using any feature of this Website, you confirm that you have read, understood, and agreed to this Policy and our Terms of Use. Growth Mandap may update this Policy at any time without advance notice; continued use of the Website after any revision means you accept the updated version. Please revisit this page periodically to stay informed.

Information We Gather

When you interact with our Website, we may gather various types of information, which can include:

• Account DetailsYour name, username, password, email address, phone number, date of birth, gender, age, and nationality.
• Usage DataPages you visit, links you click, time spent on the site, browser type, device details, and your IP address.
• Transaction RecordsDetails of purchases or service requests placed through the Website, including buying patterns and preferences.
• User-Generated ContentReviews, feedback, messages, or any files or media you choose to upload or post on the platform.
• Survey ResponsesDemographic data (such as location, age group, or income range) shared when you participate in optional surveys or feedback forms.

By providing your mobile number, you permit us to reach out to you even if that number is registered under the DND/NCPR list regulated by TRAI. We may share your contact information with authorised third parties for communication purposes.

Content you post on the Website — feedback, ratings, or comments — may be stored for extended periods and used for dispute resolution, improving services, or when required by a court or government authority.

Growth Mandap reserves the right to remove any user-generated content from the Website at its discretion, without obligation to notify you.

How We Use Cookies

Cookies are small data files placed on your device by a web server to remember your preferences and past interactions. They help deliver a smoother and more personalised browsing experience.

Our Website stores both session cookies (temporary — deleted when you close the browser) and persistent cookies (which remain until manually cleared or they expire). By continuing to use this Website, you consent to the use of cookies as described here.

We use cookies to understand traffic patterns, evaluate the effectiveness of our campaigns, and maintain a secure environment for all users. Some features on the Website will not work without cookies enabled. If you prefer to restrict cookies through your browser settings, please be aware that portions of the Website may become inaccessible.

You may also encounter cookies set by third-party services or advertising partners embedded within our pages. Growth Mandap does not govern or take responsibility for such third-party cookies.

Sharing Your Information

We treat your personal information with care. However, there are circumstances under which we may share it with others:

• Affiliated PartnersWe may share data with our business partners or group entities to offer combined services, prevent fraud, or identify misuse of the platform.
• Legal ObligationsIf required by a court, government authority, or applicable law, we will disclose relevant information. We may also do so to protect the safety of users or to defend against legal claims.
• Business TransfersIn the event of a merger, sale, restructuring, or acquisition involving Growth Mandap, your information may be transferred to the new entity, which will continue to honour the commitments made in this Policy.

We do not sell your personal data to unrelated third parties for their independent marketing purposes.

Data Security

All transactions carried out on www.growthmandap.com are protected using industry-standard encryption protocols. This ensures that sensitive information you submit during a transaction is not exposed to unauthorised parties.

Payment-related details — such as credit or debit card numbers — are handled exclusively by our certified payment gateway partners. Growth Mandap neither receives nor retains this financial information on its servers. Our payment partners comply with applicable banking and regulatory standards.

External Advertising

Growth Mandap works with external advertising networks that may display targeted ads based on your activity on this Website and other online platforms. These advertisers may independently collect non-personally identifiable usage data to tailor their ads to you.

Our Website may also include links to third-party websites or platforms. Once you leave our Website, we have no control over how those sites handle your data. We are not accountable for the privacy practices of any linked external websites, and you access them at your own discretion and risk.

Your Agreement

Your continued use of this Website, along with any information you voluntarily provide through it, signifies your informed consent to everything described in this Privacy Policy — including how we collect, process, retain, and share your data as outlined in the sections above.

If you do not agree with any part of this Policy, we kindly ask that you refrain from using the Website.

Grievance Contact

As mandated by the Information Technology Act, 2000, we have designated a Grievance Officer to address any complaints or concerns related to this Policy or the handling of your personal data. You may reach them through the details below:

We aim to acknowledge and address all valid grievances within a reasonable time frame as required by applicable law.

Google Account Data

Growth Mandap may offer the ability to connect your Google Account to our platform for features such as syncing reminders, scheduling, or task management. When you choose to connect your Google Account, we access only the specific data needed for that feature, which may include:

• Adding, modifying, or removing calendar entries related to your activity on our platform
• Reading existing calendar data strictly to keep your schedules and deadlines in sync

We firmly commit that data retrieved through Google APIs is never used to build, train, or enhance any AI or machine learning model. Our integration with Google services is strictly limited to the stated functionality and is fully compliant with the Google API Services User Data Policy, including all requirements for Restricted Scopes.

Retention & Removal of Data

Any data we access from your Google Account is used only in real time for synchronisation purposes. We do not permanently store Google Account data on our servers beyond what is immediately required to display or process information within our platform.

You may disconnect your Google Account from our platform at any time through your Google Account security settings. Alternatively, you can write to us at growthmandap@gmail.com to request disconnection. Once revoked, Growth Mandap will immediately stop accessing your Google data, and all previously synced information will be removed from your view within our platform.

Resolving Disputes

Both you and Growth Mandap agree that any disagreement arising from this Privacy Policy shall first be attempted to be settled through a two-stage resolution process. These obligations remain in force even after this Policy or our Terms of Use are no longer in effect.

• Step 1 — Mutual Discussion
  Either party may raise a concern in writing. Both parties will then make a genuine effort to reach an amicable resolution within 30 calendar days of the issue being raised. If no resolution is achieved during this period, the matter will proceed to formal arbitration.
• Step 2 — Arbitration
  Unresolved disputes will be submitted to a sole arbitrator chosen by Growth Mandap. The arbitrator’s decision will be final and binding on both parties. Each party covers its own legal costs, unless the arbitrator directs otherwise. Proceedings will be conducted in English, with the seat of arbitration in Bhopal, Madhya Pradesh, India.

This Policy and all matters relating to it are governed by the laws of the Republic of India. Any legal proceedings arising between the parties shall fall under the exclusive jurisdiction of the courts located in Bhopal, Madhya Pradesh, India.